Can I install the lighting myself or do I need to have them installed by a professional?
All of our lights are available for Dry hire/DIY and we have made it as easy as possible to do so. We provide everything you need to hang the lights safely. The only reason why you wouldn't Dry Hire is if you didn't have enough helpers on the day or time was an issue!
Is there a saving if I install the lighting myself?
There is a big saving if you can install the lighting yourself. You only pay for the lighting hire fee not the installation fee. We provide an experienced qualified Electrician with every install so rates are determined by this and the time it takes to install, packdown and travel to the venue, these factors are all incorporated into our install fees.
How do I make a booking?
Once you have found the items you would like to incorporate into your special day please email us with your requirements. To hold your booking, a deposit of 50% is required. The balance payment is due two weeks prior to the event date along with the bond (A bond is applied to all Dry Hires).
What Forms of payment do you take?
We accept bank deposit or cash. If you are paying from an overseas bank account please ensure you pay the extra fee for international bank transfers. If this is not paid, any fees which have to be paid by V & S will be paid out of your bond to cover this.
Do you deliver? Can we collect the items to save on delivery costs?
Delivery and collection fees start from $50.00 in the Auckland area. For outside Auckland we charge the standard mileage rate for motor vehicle of .58 cents per kilometre or pick up from our home base in Greenlane at no additional charge.
Do you have a minimum hire?
No minimum hire on pick ups, but we do have a minimum of $100.00 on all deliveries.
How long is the hire?
Our hires are for 4 days. Pickups are either Thursday evenings or Friday mornings and returns by Monday afternoons 5pm. Not all items are available for DIY pickup, and will require delivery and collection by us.
How do I transport the items safely?
Please pack all items in the original packaging and boxes we provide, if original packaging is not returned you will be charged for replacement.
Can we view your range?
Viewing is by appointment only. We are more than happy to provide extra details, photos and measurements via email if required.
Please inform us as soon as possible if you have to cancel. If the full balance has been paid and you wish to cancel, we will retain the initial 50% non-refundable deposit, and the remaining amount will be re-paid in full immediately.
Do we need to pay a bond?
Bond: A 50% bond is required on all our DIY bookings or a minimum of $100.00. This is refunded within 7 days once all items have been returned and checked for damages. If any damages have occurred during the hire period this will be deducted from the bond with the balance refunded.
Do the lights adhere to NZ safety requirements?.
All our lighting is tested and tagged and adhere to all NZ safety requirements.